Example images for rejection reason: Stone Moved
These are actual images of scans that were rejected for 'Stone Moved'.
The images shown below were taken from our Quality Check process.
A good indication that the stone moved can be seen when there is a white line or a solid colored line along one or more edges of the stone image in one or more of the first five Light Views.
Another indication is if there is a bright color scattered throughout an image such as green, blue, pink, purple, etc (see examples 10 and 11 below).
It is recommended to recenter the stone and rescan it before saving to prevent delays in getting an approval.
If a scan is saved with a moved stone, and then the stone is rescanned and saved again, they may both be automatically rejected for 'Duplicate' without us ever seeing the scans in our Quality Check process if the scans are sent to us at the same time.
