Example images for rejection reason: Questionable Calibration
These are actual images of scans that were rejected for 'Questionable Calibration'.
The images shown below were taken from our Quality Check process.
The BrillianceScope Analyzer may need to be recalibrated if all of the stones in the first five Light Views have a greenish or reddish hue.
If only one scan does this there may not be a calibration problem although the scan may be rejected.
But if there are several scans in a row like this it is a good idea to recalibrate.
It is recommended to recalibrate the BrillianceScope Analyzer and rescan the stone before saving to prevent delays in getting an approval.
If a scan is saved with questionable calibration, and then the stone is rescanned and saved again, they may both be automatically rejected for 'Duplicate' without us ever seeing the scans in our Quality Check process.
